Order Desk Hours
- 8:30am - 7:00pm CST / Monday - Friday
- 9:00am - 4:00pm CST / Saturday
- Closed Sundays and major holidays
- Orders received after hours are shipped on next business
day
State / Local Tax - Kansas residents only
- A state + local tax will be added to orders shipped
to Kansas
- Required by Kansas Tax code
Free
Shipping Policy
- Orders over $30.00 are eligible for FREE STANDARD
GROUND SHIPPING for destination in the Continental USA.
- This policy excludes a few bulky catalog items (Watercraft,
Two-Piece Rod Tubes, extra-large luggage). Therefore,
these items will have a shopping cart price that includes
the fee for additional S&H. Because the shopping
cart price includes the extra S&H fee, you can still
select "FREE" STANDARD GROUND SHIPPING.
Current Flat-Rate Shipping Options
The list below outlines our current shipping options.
All shipping options are flat-rate. All order rates are
for Continental USA. If you have special shipping needs,
please place your order by phone.
|
Rate |
Service |
FREE |
STD GROUND (ORDERS OVER $30) |
$4.95 |
STD GROUND (ORDERS UNDER $30) |
$15.00 |
3-DAY GROUND (ANY ORDER SIZE) |
$24.00 |
2-DAY AIR (ANY ORDER SIZE) |
$34.00 |
1-DAY AIR (ANY ORDER SIZE) |
$44.00 |
1-DAY AIR, SAT DELIVERY (ANY
ORDER SIZE) |
For Returns and Exchanges:
- Product can be returned if in new condition, complete
with accessories, and in the original carton/container.
- Include with the return, a written explanation - the
reason for the return of the product. Include any references
to phone calls or emails with kkflyfisher customer care.
- Include proof of sales - store receipt, invoice, or
credit card voucher
Sorry, we cannot provide a refund for:
- Shipping and Handling charges
- Waders / Boots showing signs of use/wear
- Leaders and Tippets
- Special orders of non-stock merchandise
- Sales or discontinued items
Approved Refunds:
- Credit Card sales will receive same-day credit refund
- Check, M-Order, Cash refunds mailed within 10 days
of approval
Package Tracking
- To inquire on the status of your order, call 800-795-8118
- Orders shipped UPS or FedEx can be tracked
- Package tracking cannot be provided on orders shipped
by USPS
- Order tracking numbers can be provided on request.
Rod
Warrantee
Whoops! did your rod tip break when you hiked into your
favorite stream? Did your flats fishing buddy step on
your rod during the heat of the battle with that prize
bonefish?
Don't cry. The quality brand rods we offer have comprehensive
breakage warrantees. And we're ready to help our customers
get back to the sport they love. We work closely with
our vendors to secure the new rod replacement or repair
you need.
Contact us at 800-795-8118.
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